Primopiano Viaggi
Primopiano Viaggi is an incoming tour operator specializing in group travel.
Our first priority: to be by your side in the organization of the trip
The experience acquired over more than 25 years working with groups, gives us a thorough knowledge of our business. We are a team of professionals whose strengths materialize in good customer satisfaction, in careful care and management of each activity, in timely and personalized assistance. Our company has always distinguished itself for the attention with which it relates to individuals, parties and customers.
Sergio Faralli
Admin & Finance Director
“A solid preparation in the accounting sector is essential to ensure the success and perfect management of each project. Alongside this rigorous professional activity, I have always had an inclination to work in team and to maximise on experiences that enrich my personal background. I personally feel that this is an essential attitude for those working in tourism given that in this sector the individual is the priority.”
Lorenza Berlini
Technical & Sales Director
“Over 20 years experience in tourism, most of which dedicated to the incoming sector for the French market. My work experience has allowed me to get in depth knowledge of customer needs. In addition to this, my great passion for travelling in Italy guides me to research and define interesting travel itineraries for relaxing holidays and the discovery of new destinations and new experiences.”
Elisa Borroni
Group Tour Organization Director
“Following my school education in tourism, I have always worked in the sector with particular reference to reception and group management. My on field experience, which has grown over the years, allows me to easily manage the entire and very complex process of reservations and logistics before and during travel.”
Our company is made up of a dynamic group of people who nurture passion for detail, creativity, research for innovative solutions and communicative skills targeted at problem solving; all aspects that are fundamental ingredients of our way of operating.
Reliability
Our longlasting relationships with our suppliers allow us to manage departures safely and securely, guaranteeing our customers the best level of service. Our financial strength gives us the confidence of our collaborators.
Customization
We study each request in order to offer the best customized solution
Availability
We pay great attention to customer expectations before, during and after the trip
We guarantee:
We create tailor-made travel itineraries with the care of a handcrafted product, built according to the needs of each customer, with suggestions so as not to miss the must-see places and discover the most unusual and authentic corners of each destination.
Rapid replies to any kind of request
Active collaboration in travel planning
Organization of special itineraries
24-hour assistance during the trip
OUR SERVICES
Our hotels are carefully selected in order to give our customers the best comfort. They are located in the heart of artistic cities or in strategic locations for visiting the sites and for organized excursions to explore the territory.
We offer a wide choice of gastronomical options ranging from top class starred restaurants, to characteristic trattorias and pizzerias, each one able to cater for personalized eating habits, food intolerance and allergies problems and religious beliefs.
Our guides and personnel are qualified professionals with great expertise and knowledge of the area, as well as deep knowledge of the language spoken.
We book tickets directly for major Italian museums and monuments with priority access.
We offer on spot transfers for groups arriving by train or plane: bus, ferries, private boats for short trips or cruises. We book, where possible, entrance fees and circulation permits for tourist buses in major Italian cities.
